THE TEAM
Proven knowledge and experience.
Database-USA maintains an experienced, professional technical staff of ACT Certified Consultants, with extensive experience in Microsoft and Windows systems. The staff has over 70 cumulative years experience in the Information Technology field, 7 College degrees, and over 25 cumulative years experience working with ACT.
Database-USA matches that technical expertise with exceptional creativity and service, along with an in-depth knowledge of Southern California businesses. They take the time to actually listen to you, to understand the unique needs and requirements of your business, as well as the demands of your industry. Database-USA will create a solution custom-tailored to meet your needs, whether you're looking for technical support or improved performance from an existing system, or a complete turn-key, enterprise-wide CRM system. With Database–LA, you'll get genuine face-to-face contact — not just a voice coming from the other side of the world, like Bangalore or Shanghai. They're available when you need them through remote screen-sharing sessions, or on-site in your offices, whenever necessary. The result is an unequaled degree of communication and rare ability to anticipate your needs and deliver solutions that will help keep your company growing, today and for years to come.
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Daniel Graves (President/Founder) has a Bachelor's Degree in Computer Science and Electrical Engineering from Vanderbilt University and a Master of Business Administration from Florida Institute of Technology.
He designed and programmed the on-board Spacelab computer systems for NASA for 20 years.
Daniel was the first programmer hired by American Healthways to create an Electronic Medical Record database which catapulted the startup company into the Fortune 500 within 6 years.
He has been installing and customizing ACT since its Windows inception in 1991 and has completed extensive certification testing administered by the producers of ACT, to maintain his ratings as an
ACT Certified Consultant and an
ACT Premier Trainer of all ACT software.
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Travis Brooks is a lifelong technology enthusiast and early adopter, going back to ACT! version 3. Travis has extensive experience implementing technology to enhance operations, sales and marketing.
Consulting and training on ACT! for over ten years, Travis has helped individuals and companies tap into the power of ACT! and e-marketing. In addition to installation and training, he is an expert at customization of fields, layout design and automation utilizing formulas, Activity Series and Smart Tasks.
Travis' areas of business expertise include: technology sales, consulting, government services, retail and environmental sales.
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Kimberly Chapman is U.S. Air Force veteran, and has a Bachelors' degree in Computer Science.
She is an active member of Toastmasters, the local Chamber of Commerce, and the Women's Network. And her well-honed time management skills, personal warmth, keen wit, and ability to seamlessly infuse a sense of fun, have made her a popular trainer and public speaker on several organization and technology topics.
Kimberly has extensive background in Database Development, Business Efficiency Analysis was formerly an ACT Certified Consultant.
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Jason Kientz graduated summa cum laude from Vanderbilt University with a Bachelor's Degree in Electrical Engineering. He has two years of systems engineering experience at Boeing Satellite Systems, having worked in system integration and test as well as mission flight operations for some of our nations most valuable assets.
Jason has three years of experience with software design in languages such as Matlab and Visual Basic and was formerly an ACT Certified Consultant.
Jason is an active improv comedian who brings his wit, intrapersonal skills, and positive outlook to his work in an effort to foster a fun and productive working environment.
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David Webb has worked as a professional ACT! consultant in the greater Los Angeles area for over five years, implementing hundreds of projects in dozens of industries for companies large and small. His expertise is managing and executing all phases of a full project lifecycle, including Requirements Analysis, Environment Assessment, Technical Infrastructure Design and Deployment, Custom Database Design, Data Analysis, Data Conversion, Report Development, System Testing, User Training, User and in-depth Documentation, and Technical Support.
David tenured 7 years with the Information Technology Division of Ernst & Young, LLP (now Cap Gemini) Advanced Development Center located in St. Louis, Missouri. As a member of their respected Business Intelligence Division, he designed, developed, and delivered data warehousing and executive information solutions for numerous Fortune 500 companies.
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Database-USA is a member of an organization of premier ACT! CRM and Swiftpage E-Marketing Experts, The CRM Alliance. This auxillary staff is utilized by Database-USA to support customers in major cities across North America, and utilized on specialized and highly customized ACT projects. Visit www.theCRMalliance.com for more information.
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