CUSTOMER REFERENCES

Proven expertise. And a long list of highly satisfied clients.

Only Database-USA offers proven technical expertise and experience, combined with an in-depth knowledge of local business and exceptional customer service. But don't take our word for it — see for yourself what our clients have to say about us.

• "Your expertise in this program saved me countless days in doing what you accomplished in a few hours. It is great knowing there are "experts" in the ACT field and you definitely are one of them. Thank you for upgrading my ACT! on my desktop, customizing the database for easy viewing, spliting the database and, of course, the synchonizing of the desktop and laptop. It all works well! I will definitely refer you to all who need help with the Act program. Thank you again!" - Darlene Van Tash, President Carefree Spa 760-630-5545
  
  
• "We subscribe to Sage's pricey tech support and we've used overpriced "experts" far and wide; yet none have come remotely close to the level of support that Daniel provides. We're able to talk through our issues with him and know that he's interested in helping us to solve them, not just to crank out billable hours. His strategies are creative yet simple; his solutions easy to implement; and immediately functional". Donald Liebson, Webmaster, Temple Shalom of the South Bay
  
  
• "On behalf of Helen Donovan Accounting and Tax Services, I wanted to send a note to thank you for your assistance earlier this morning. You came to my rescue so easily and without the need for an "in-house" appointment. It appears that all my programs are working fine and I cannot thank you enough for your willingness to provide immediate help without ever working for us in the past. This is true customer service and not all that common these days. Your number will be permanently placed in our Sage/Act software in case we need a hero in the future! Thanks so much" - Debra G., Accounts Coordinator (818) 894-7277
  
  
• "Database-USA gave us a complete Contact Management system analysis and helped us clean up our ACT! database that we've been using since 2003. Most significant was their creation of several graphic and list-format Dashboard reports, so now we know "where the business stands" everytime we open ACT!. We discovered a gold mine of actual data that illustrated the business trends that we had only suspected. These 'birds-eye view" reports help us focus on our strengths and quickly identify any areas that need attention. Database-USA also tuned all our users workstations to assure that everyone's email correspondence with clients/prospects are automatically tracked in the ACT database. This was all accomplished with a very minuscule amount of downtime, which obviously minimized the impact to the company's operations. Once again, thank you for the recommendations and expedited method in which you accomplished the necessary upgrades" - Christopher MIller, Senior Vice President Artisan Precast (310) 556-3200
  
  
• "We have benefitted significantly in working with Database-USA to centralize and integrate our company data and customer communication history in ACT. They not only got us up and running with ACT but took the time to gain an understanding of our business processes in order to streamline our workflow and increase our productivity on a daily basis. Daniel has been there every step of the way and is extremely responsive to our requests. We were able to compress activities within ACT that we were replicating in other applications. I can't say enough about the level of service and attention to detail that we have received from Daniel. It goes without saying that I would highly recommend him to anyone requiring assistance in building a robust contact management system and maintaining it along the way." - Deborah Kelley, Operations Manager RonRobinson, Inc. (703) 242-2445
  
  
• "Database-USA has been a phenomenal resource on a wide range of ACT issues. I have worked with them during the past two years and have received outstanding service at very reasonable prices." - Michael Ray, Operations Officer Orchid Insurance (818) 274-3041
  
  
• "Database-USA has been terrific in helping us migrate from earlier versions of ACT to the latest version. While I am pretty adept at setting up the web server, configuring remote users, etc. there's always something that stumps me, but they have the answers and know-how to get things working right. I can't recommend enough that if you're in need of ACT or other database assistance, don't waste your time going anyplace else. Contact Daniel Graves, and tell him I said so." - Roger Rader, VP Sales and Marketing eMarketing360 (805) 969-7807
  
  
• "Let's be brief because time is money. Here's my experience using Database-USA for all our company's ACT related issues: They get it done fair and fast. In 20+ years of selling books to publishers and managing the careers of writers and speakers, I rely on ACT to keep my brain from exploding. A lost hour really is lost revenue. Daniel seems to understand our rare problems with this excellent ACT! software before I can even express them, fixes it while I'm still complaining and double checks his work before promptly logging himself off my system and sending me on my merry way. I trust him 100% and instruct my staff to do exactly what he tells us. You are making a good decision entrusting your precious database to him." - Wendy Keller, President Keller Media (800) 278-7806
  
  
• "I just wanted to say thank you for your continued support. We purchased the ACT/QuickBooks Link and absolutely love it! I would recommend it to anyone who needs to know exactly which products their customers purchase and when… you can actually see the invoices right from within ACT. It saves us a lot of time not having to flip back and forth between programs and we can even update contact information in QuickBooks right from ACT. Thanks again, we really appreciate your help!" - Cheri Hecker, Sales Co-ordinator What's Hot, Inc. (424) 247-9885
  
  
• "I've had the pleasure to work with Daniel since early 2007 on 2 separate projects. And highly recommend him for any Sage requirements you may have. Having been impressed with his knowledge and integrity while working with him on the implementation and training of ACT at my previous employer Xytech Systems in early 2007, he was my natural pick to work with now at Passport Intl and in the future. He far more knowledgeable than most, highly focused on your needs as individuals and as a company, and he is also a pleasure to work with. He is a results oriented professional and am very grateful for all the help he has provided. I am sure he will be a key Consultant/Vendor and appreciated business associate for me and my company well into the future. Personally it was very hard to choose which 3 values he is best at when he provides all of them easily." - Ron Bush, National Account Executive Passport International (323) 217-3925
  
  
• "Value...look it up in Webster and you will find a picture of Daniel Graves. It is the nexus of applied knowledge and commitment to a job well done". - Eric Draper, Senior Partner Dataphase, Inc. 949-273-5505
  
  
• "In 15 years of business using Act! I have had nothing but problems, troubles and issues. I have never found an Act! Consultant whom I could trust to get the job done. Now, I have Daniel Graves…whom I KNOW will absolutely get the job done and leave my office with a system that runs like a top! If you want to have all your attention on your company and none on your computer, this is your man." - Marsha Fax, President Fax Creative (323) 845-1960
  
  
• "Thanks so much for your fantastic service. I was in a real quandary because I thought that I had lost my ACT! database. I had tried two different computer repair stores - one an independent local shop and the other the Geek Squad from Best Buy - with both telling me that my files were corrupted and my database lost. While I was prepared to accept what seemed to be the inevitable, I called you to see if there were anyway you could help me. In less than three hours you did the miraculous! My database was recovered, my files were cleaned up and I'm up and running, focusing my time on my business and not the intricacies of computer software issues. I cannot tell you how much I recommend your services." - Brian Dennis (Financial Planning, Insurance and Pension Plans), Studio City, CA, (818) 753-8385
  
  
• "For my team and I the issue was clear: we needed a simple, yet customizable database to help drive our success. I was charged with overseeing the installation and configuration of the database, which in part required that I speak with a number of companies and consultants. As a person with some technical training, I knew immediately from speaking with him on the phone that Daniel was an expert in his field. He truly assisted me in clarifying a couple of issues -- one of which the sales department at ACT did not know. What truly made him stand out head-and-shoulders from the rest though, was his _willingness_ to see the project through to completion. In very important ways to my team, Daniel took significant ownership of the project. In short, I could not recommend Daniel highly enough. Thank you, Daniel." - James Collins Sperry Van Ness 626-243-4571
  
  
• "You guys are a ROCK STARS!!! Thank you, thank you, thank you for helping me solve what seemed to be an insurmountable problem with my ACT envelope templates. I love ACT but actually thought I might have to switch to another program if this issue couldn't be fixed. You saved me. From our first meeting when you helped me install my upgrade, you have been knowledgeable, patient, professional and communicative. Additionally you have been extremely fair. You spent hours of your own time researching the problem without charging me for the extra time. I am impressed with your persistence in finding an answer to my issue. You were always encouraging and welcoming of my many calls until the problem was solved. This is not only technical expertise but is customer service at its very best. As a businesswoman who relies on rapport and service to grow my business I am particularly appreciative when I find these qualities in others". - Lynda Malerstein, BCH, CHT Power Journeys Hypnosis
  
  
• "After out ACT system was hacked and data was lost/deleted, Database-USA has us restored, security reinforced and operational within an hour. His hard work and dedication to our firm and our database will not be overlooked.", Ashley Jones, Chief Administrator Kavinoky Law Firm 818-346-4646
  
  
• "I highly recommend Database-USA to solve any ACT challenges that may come up for any company. We upgraded from ACT 2005 to 2011 and it was seamless with Daniel's expertise. There were multiple challenges that we addressed and he was professional, fast, patient and knowledgeable in solving all the many issues that plagued us as a company in a specific industry. He delivered above and beyond our expectations." - Leslie Harer, Office Manager, BagSpeak, Inc. 885-966-1300
  
  
• "Database-USA has been very helpful to us for quite a number of years, helping us out with our ACT program. He helped us customized our layouts, installing all seven computers, locating files, updates and many “little” inconveniences. He's very efficient, patient and very nice to work with. I learned a lot from Daniel regarding how to cope with ACT when it misbehaves." Gladys Thasiah, Administrative Assistant, Private Wealth Advisors 559-451-3463
  
  
• "Thanks for your assistance, Daniel. It was so easy to work with you! Your knowledge and expertise in ACT is an asset to me, I'm glad I found you out there." Rose Restivo, President, Mom Made Publications
  
  
• “I love Daniel!!! He is the best - he is sooooo knowledgeable and helpful - I don't know what I would have done without his help in creating my database, contact management program and set up remote access so I can have all my information whenever, wherever I need it. I highly recommend Daniel from Database-USA. HE IS THE BEST!!!!!! HE IS WORTH EVERY PENNY!!!” - B. Carpe J&B Painting 818-865-2534
  
  
• "You guys are so wonderful to work with. ACT does not make me anxious anymore with you at the controls." Cay Boychenko, Client Services Administrator Key Investment Team 800-774-1444
  
  

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